MelbourneRandstad
...risk; compliance; stakeholder; roadmaps; quality assurance; governancequalifications NAeducationBachelor Degree - Bachelor Degree [...]
Contract Type: FreelanceCategory Management & Consulting
MelbourneMarsh McLennan
...to improve data collection, quality, reporting and analytics capabilities • Collaborate with analytics, data scientists and business teams to improve data models that feed business intelligence and AI tools, increasing data accessibility, and fostering data-driven decision-making across the organisation • Participate in all [...]
Category Engineering & Architecture
MelbourneSS C Technologies
...with agreed timelines, budgets, quality standards, business objectives, and governance measures. In this role, you will also be responsible for managing and nurturing client and key stakeholder relationships. You will oversee timely and accurate reporting, including updates, RAID logs, budget controls, and resource requirements [...]
Category Office & Administration
MelbourneAccenture
Role OverviewAs a Quality Assurance Specialist at Accenture, you will monitor, evaluate, and enhance the performance of the inside sales team by analysing calls, sales processes, and compliance adherence. Your work will contribute to improving customer satisfaction, sales effectiveness, and operational efficiency, while ensuring [...]
Job Type: Full-timeCategory Engineering & Architecture
MelbourneBDO Australia
...documentation issues • Support quality assurance processes by following approved procedures and checklists • Uphold confidentiality and contribute to a culture of accuracy, ethics, and fairness About You • High attention to detail and strong organisational skills • Ability to follow structured processes and checklists [...]
Category Management & Consulting
MelbourneHays
...improve processes. • Leading quality assurance programs and collaborating with internal and external stakeholders. • Driving innovation and continuous improvement in customer service operations. What You'll Need to Succeed • Technical Writing Expertise: Ability to produce clear, high-quality documentation [...]
MelbourneComputershare
...widen the gap in quality between us and our competitors. In Technology Services we partner with the global businesses, provide technology services and support to employees and develop and launch new products to support our clients, customers and employees. CTS globally has approximately 1,500 employees and is made up of Service [...]
MelbourneCommonwealth Bank of Australia
...efficiency, and superior service quality, leveraging cutting-edge technology to make the process effortless. See yourself in our team As part of our Customer Experience Squad, you will be at the forefront of transforming customer engagement through intelligent automation. We own and evolve our CRM platform (Microsoft Dynamics), [...]
Category IT & Telecommunications
MelbourneChubb
...risk engineering site surveys, quality assurance, and development of relationships with customers. • Remain abreast of current loss prevention and risk engineering best practices, including identifying emerging risks and market trends. • Work in conjunction with others and/ or lead special projects to improve process [...]
HamiltonAccor
...including staffing, training, reservation quality assurance, and performance metrics Ensure data accuracy across reservations (reservation details, billing, comments, alerts etc…) and across various reports. Ensure consistent service delivery across voice, email, and third-party channels (OTAs) Monitor 90 days house and room [...]
Job Type: Full-timeCategory Restaurant, Catering & Hospitality
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