Aps6 contact centre operations manager (real-time)
VictoriaRandstad
...You will lead a team of Real Time Analysts to ensure the participants can access the support they need, when they need it. You’ll monitor service levels in real-time, manage operational disruptions, and make data-driven decisions to keep the service delivery on track. Key Responsibilities Team Leadership: [...]
Contract Type: Freelance
Category Office & Administration
2 days ago in Randstad