Complaints manager jobs in Australia 1 -10 of 13 (0.001s)

F&b manager

ParosAccor

...the Story As the F&B Manager at LUURA, you will oversee the full spectrum of food and beverage operations across the property, including our two signature restaurants — Mimi Kakushi and LENEA — as well as bars, in-room dining, breakfast, spa F&B outlets, and other experiences. Your focus will be on [...]

Job Type: Full-time
Category Management & Consulting

4 days ago in Accor

Internal dispute resolution consultant | brisbane, au

BrisbaneCrawford and Company

...review and management of complaints that require technical review, policy interpretation and a sound understanding of claims management. You will be the conduit between the business and our clients with respect to complaints/escalations and you will be seasoned at identifying the root cause, and moreover, [...]

Category Management & Consulting

6 days ago in e-FinancialCareers

Complaints analyst | sydney, au

SydneyCanopius

Complaints Analyst Job Description To oversee the APAC complaints process; act as the subject matter expert on all complaints issues; work with Delegated Claims Administrators (DCAs), Coverholders (CHs) and internal claims and underwriting staff to ensure full adherence to our [...]

Category Management & Consulting

6 days ago in e-FinancialCareers

Dispute resolution specialist | brisbane, au

BrisbaneAllianz

...This role involves investigating complaints, analysing evidence, and communicating with stakeholders to reach resolutions that align with company policies and regulatory requirements. Key Responsibilities Complaints Handling & Resolution: • Manage and resolve customer complaints in a fair, [...]

Category Management & Consulting

6 days ago in e-FinancialCareers

Customer relations manager | sydney, au

SydneyCommonwealth Bank of Australia

Customer Relations Manager Do work that matters At Group Customer Relations (GCR), we're the centre of excellence for complaint resolution at CBA. Our mission is to deliver fair, timely outcomes for customers while driving meaningful change across the Group. We manage escalated and complex complaints, provide [...]

Category Management & Consulting

6 days ago in e-FinancialCareers

Senior manager, complaints excellence | sydney, au

SydneyAllianz

Senior Manager, Complaints Excellence At Allianz, we're proud to be named one of the Best Workplaces in Australia 2025 and a Great Place to Work. As a leading global insurance and asset management brand, we prioritise care for our customers, the planet, and each other. We hire the very best people to further our [...]

Category Management & Consulting

6 days ago in e-FinancialCareers

Dispute resolution specialist | sydney, au

SydneyAllianz

...positive experience. • Handle complaints and disputes with empathy, ensuring compliance and privacy matters are addressed, ensuring adherence to the General Insurance Code of Practice and ASIC Regulatory Guides. • Prepare and submit AFCA notices with attention to detail, ensuring alignment with regulatory expectations and [...]

Category Restaurant, Catering & Hospitality

6 days ago in e-FinancialCareers

Team manager internal assessing | sydney, au

SydneyAllianz

Team Manager Internal Assessing TEAM MANAGER INTERNAL ASSESSING - CUSTOMER & OPERATIONS - NSW, VIC, QLD and SA At Allianz, we're proud to be named one of the Best Workplaces in Australia 2025 and a Great Place to Work. As a leading global insurance and asset management brand, we prioritise care for our customers, [...]

Category Customer Services & Call Centre

6 days ago in e-FinancialCareers

Complaints & dispute officer, pacific | melbourne, au

MelbourneAmerican International Group, Inc

Complaints & Dispute Officer, Pacific #LI-JC1 At AIG, we are reimagining the way we help customers to manage risk. Join us as a Complaints and Disputes Officer to play your part in that transformation. It's an opportunity to grow your skills and experience as a valued member of the team. Make your mark in Business [...]

Category Management & Consulting

6 days ago in e-FinancialCareers

Client relations officer | wollongong, au

WollongongMarsh McLennan

...Working with the Account Manager, the Client Relations Officer will act as a credible and professional point of contact to clients by providing timely and professional responses to queries, escalated matters, production of reports, complaints management and requests for information received from our [...]

Category Office & Administration

6 days ago in e-FinancialCareers