Aps6 workforce management operations manager (real-time)
Australian Capital TerritoryRandstad
...Deep knowledge of contact centre operations and real-time workforce management is essential. Strong Communicators: The ability to handle sensitive conversations with empathy while delivering clear, data-backed reports. Adaptive Leaders: Someone who can manage multiple tasks, meet tight deadlines, and thrive in a dynamic, [...]
Contract Type: Freelance
Category Management & Consulting